At PBRGLOBAL TOUR AND TRAVELS (OPC) PRIVATE LIMITED, we understand that travel plans can change. Our cancellation policy is designed to provide clear information about cancellation requests for tour packages, hotel bookings, transportation, activities, and other travel services.

1. Cancellation by Customer

Customers can request cancellation by contacting us through our official phone number or email.

Cancellation charges may apply depending on the package booked, cancellation date, and policies of the relevant hotel, airline, transport operator, or other service provider.

2. Refund on Cancellation

If a booking is eligible for a refund, the refundable amount will be calculated after deducting applicable cancellation charges, supplier fees, transaction charges, and any non-refundable components.

Some packages or services may be non-refundable.

3. Last-Minute Cancellation & No-Show

Late cancellations and no-shows may result in partial or no refund, depending on the terms of the booking and service provider.

4. Cancellation by PBRGLOBAL TOUR AND TRAVELS

In exceptional circumstances, we may cancel or modify a booking due to reasons beyond our reasonable control, such as weather conditions, government restrictions, natural disasters, transportation disruptions, or other unforeseen circumstances.

Where applicable, we will offer an alternative arrangement or process an eligible refund according to the applicable supplier terms.

5. How to Request Cancellation

For cancellation requests, please contact us with your booking/reference number and registered contact details.

PBRGLOBAL TOUR AND TRAVELS (OPC) PRIVATE LIMITED
📞 9010103590
📧 pbrglobalpvtltd@gmail.com
📍 TC 2/2197-7, Jesus Tower, Pullannivila, Thundathil, Thiruvananthapuram, Kerala – 695581, India

Cancellation and refund eligibility will be determined according to the terms applicable to the specific booking.